Global Capability Centers

    Accelerate Innovation. Optimize Operations. Scale with confidence


    Approach We Use

    Our Global Capability Center (GCC) services, help transform back-office functions into strategic hubs that drive innovation, scalability, and impact.
    A GCC isn’t just an extension of your business—it’s a reflection of your ambition. From fast-track Build-Operate-Transfer to full-stack GCC-as-a-Service, our frameworks, playbooks, and governance ensure your GCC delivers from day one.
    Built not just for today’s priorities, but for tomorrow’s possibilities.

    Solutions We Offer

    GCC Strategy and Advisory

    Define what your GCC should achieve, and how to set it up for success. We help you articulate its charter, select the right India location, and build an operating model that aligns with enterprise goals and delivers value from day one.

    Talent and Operational Enablement

    Build a high-performance team with the cultural, technical, and operational alignment. From hiring and onboarding to workspace design, infra setup, and brand integration, we help you scale your GCC with agility, compliance, and confidence.

    Engineering Innovation for the Next-Gen Enterprise

    Equip your GCC to drive innovation across platforms, data systems, and customer experiences. We help you activate data, integrate DevOps and observability, and embed reusable engineering frameworks that accelerate AI-first delivery at scale.

    GCC Modernization and Strategic Evolution

    Transform vendor-based delivery or legacy captives into high-performing GCCs. We support vendor-to-GCC transitions, Build-Operate-Transfer paths, and charter realignment — with change management, full IP continuity, and scalable governance frameworks built in.

    Key Benefits

    Speed to Market

    Launch you GCC in weeks – not months – with pre-built frameworks and mature processes

    Governance and Transparency

    Maintain full visibility into performance, hiring, budgets, and delivery outcomes throughout all phases.

    Ownership and Continuity

    Once transitioned, your GCC is fully integrated into your global operations—staffed, trained, and aligned to your culture.

    Reduced Risk

    Avoid the cost and complexity of setting up offshore operations independently.

    Customized Engagement

    Our BOT model is flexible—tailored to your specific goals, whether that’s cost optimization, talent access, or digital transformation.

    Why GSPANN?

    • 20+ years of supporting Fortune 100 enterprises
    • Proven frameworks for hiring, knowledge transfer, and center operations
    • A trusted partner for clients across North America, EMEA, and APAC
    Why GSPANN-GCC

    Ready to Launch your GCC?

    Let’s talk about how GSPANN can help you build and scale your GCC—with minimal risk and maximum value.

    Talk with Us

    See how we can help you create an actionable roadmap to achieve your business objectives.

    Mohit Malik

    Mohit Malik

    COO and General Manager, India

    Publications and Resources

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